Training Portal

Privacy Policy

Who we are

In this privacy policy (“Privacy Policy”), references to "we", "us" and "our" are to Otsuka Pharmaceutical U.K Ltd, Gallions, Wexham Springs, Framewood Road, Wexham, Slough, SL3 6PJ (“Otsuka”). References to "our Website" or "the Website" in this Privacy Policy are to https://www.jinarctraining.eu/.

Purpose of the Privacy Policy

We understand and respect the privacy of website visitors and acknowledge that the information about an individual's health and healthcare is confidential and sensitive. We are committed to collecting, maintaining, and securing personal information (i.e. personal data within the meaning of applicable data protection laws) about you in accordance with this Privacy Policy, as well as applicable laws, rules and regulations. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this entire Privacy Policy before using, or submitting information to the Website. For the purpose of applicable data protection laws (including in particular the United Kingdom General Data Protection Regulation, the “UKGDPR”), the controller is Otsuka Pharmaceutical U.K Limited.

Collection and Processing of your personal information

Any personal information we collect from you on this Website will be processed in accordance with the UKGDPR and other applicable laws, such as the Data Protection Act 2018 with 2021 amendments. In general, you can visit most of the Website without informing us who you are or revealing any personal information. Some areas of the Website may allow you to contact us to ask questions or provide comments. Please be aware that when you ask questions or provide comments, you may be revealing personal information. We will inform you separately in case your personal data will be made subject to so-called automated decision-making.

What types of personal information do we collect and where do we get it from

We collect personal data (i.e. information from which you can be identified, such as name, address, telephone number or e-mail address) only when it is asked for and/or you voluntarily submit it to us on this Website. The table below sets out the different types of personal information that we collect and the sources we collect it from:

What do we do with your personal data and why?

We use the Enrolment Information to process your enrolment for the Jinarc portal and to respond to requests you submit over the Website. We also use your personal information to record that you have completed the JINARC^® training programme on the Database, which is administered by us or on our behalf by a third party (the “Database”). Your personal information may also be used to contact you in relation to the administration or updating of the Database or in relation to any licence or regulatory requirement, such as pharmacovigilance activities. Processing your personal information is necessary to evidence the certification of your training, which is a legal obligation (UKGDPR). As agreed with your local country regulatory agency, a register of prescribers who have completed the training on the safety aspects of JINARC^® is being maintained to ensure that the relevant training has been undertaken. Processing your data for these purposes, including providing you with a reminder that training is due, is required in order to protect the vital interests of patients and to comply with our legal obligations (UKGDPR).

Disclosure of Your Personal Information

We may need to pass the information we collect from you to other companies, including those within the Otsuka Group, for the limited purposes below: We use a limited number of trusted service providers to carry out the activities described above (see What do we do with your personal data, and why?) on our behalf, i.e. checking if you have fulfilled the physician training requirements by reading the Healthcare Professional Educational Slides or Healthcare Professional Educational Guide, maintaining the Database and for IT support. We will have in place an agreement with our service providers which will restrict how they are able to process your personal information and impose appropriate security standards on them. Since Otsuka is part of a global company, we may sometimes need to transfer your personal data outside the European Union, in particular to the US and our headquarters in Japan. We have put in place appropriate safeguards to protect your personal information, such as a contract with the person or entity receiving your personal information which incorporates specific provisions as directed by the European Commission. If you would like to see a copy of any relevant provisions, please submit your request here

Use of Cookies

This Website uses cookies. For more information on our use of cookies see the Otsuka Cookie Policy.

Other Websites

This Privacy Policy only covers this Website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Law Enforcement

We may be required to divulge information by law about you to authorities or the courts. We will cooperate in responding to such requests, in accordance with the law, and will take appropriate measures to ensure that the requester understands the sensitive nature personal information that they may receive. Processing your information for this purposes is required to comply with a legal obligation of us (UKGDPR)

How long do we store your data?

We will keep your personal data for as long as we need it to fulfil the purposes for which it was collected (see above) and in order to comply with legal and regulatory requirements. This may mean that some information is held for longer than other information.

How do we keep your personal data secure?

We use appropriate technical and organisational measures to protect the personal data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the categories of personal data processed.

Your Rights

You have the right to request access to, correction, or deletion of your personal data, to ask for data portability. You are also entitled to object to the processing of your personal data in certain instances. When we process your personal data based on your consent, you may withdraw it for the future at any time. To make a data subject request, please either write to privacy@otsuka-europe.com or submit your request here. If you also have the right to lodge a complaint with the competent data protection authority. If you reside in the UK, you can raise the complaint directly with the ICO in a number of ways listed on their website https://ico.org.uk/. If you would like further information about your data protection rights, please submit your request for information here